How We Do It
Our 5 Stage Model


1Insight
We carry out an in-depth insight generation exercise at the beginning of every project that we undertake. We believe it is of upmost importance that the gaps in organizational performance through people is clearly identified.
We utilize various methodologies to ensure a thorough and accurate analysis is complete and a subsequent report is produced that outlines the development priorities needed to improve the business performance.
In order to provide you with the very best solution we immerse ourselves in your organization so that we have an in-depth understanding of your culture, language idiosyncrasies and processes. This provides us with the specific qualitative and quantitative organizational data needed to produce the most effective and totally bespoke solution.

2Design
We create fully bespoke learning solutions that are interactive unique and incorporating the latest cutting edge learning material. When designing solutions we use the data detailed above to ensure that the learning event totally reflects your exact requirements.

3Deliver
Execution of the design concept is carried out by only the very best facilitators and coaches. We select the most suitable facilitator for your organization with the appropriate experience and areas of expertise to partner you through the project from beginning to end result.

4Coach
By introducing coaching as an integral component of the program we can guarantee an increased return on your investment. Coaching is the essential element that truly facilitates attitudinal and behavioral change.

5Measure
We believe that as your preferred learning partner we need to provide your people and your business with value. We have a world wide reputation for being able to effectively challenge attitudes and bring about positive attitudinal and behavioral change. Because of our commitment to design bespoke programs following a thorough needs analysis we are totally convinced about the impact of our training.
Your staff will be addressed by knowledgeable Consultants who know and understand the business issues, objectives and goals and have an astute understanding of the culture and its idiosyncrasies. We will design multi sensory, challenging, fun based, memorable learning experiences that will provide practical professional and personal enrichment.
As part of our design work, we will agree with you what the measures on outcomes will be, and how measurement will take place. We can provide practical tools and mechanisms based on the renowned Donald Kirkpatrick Model.
Level 1 – Capture initial reaction
Level 2 – Identify new knowledge & skills learned
Level 3 – Gather evidence of individual development achieved and transferred learning
Level 4 – Evaluate contribution of program on results achieved
Level 5 – Calculate ROI figure We are absolutely convinced about our ability to make a difference to your business and we look forward to discussing this with you.